This policy explains how LuckyGem ("we", the website lukygem-apuestas.bet) collects, uses and protects the personal data of its visitors, in compliance with the General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on Data Protection and Digital Rights Guarantee.
The controller responsible for processing data collected through this website is LuckyGem's editor. For any privacy-related query, you can reach out through the contact form available on the site.
We collect technical browsing data (IP address, browser type, pages visited, time spent, traffic source) through technical and analytics cookies, as well as any data you voluntarily provide through contact forms (name and email address). We do not collect financial data or credentials for gambling operator accounts: that information is handled exclusively on the operator's own platform, separate from this site.
Technical cookies are strictly necessary for the site's basic operation (for example, remembering your language selection) and don't require prior consent. Analytics cookies, used to measure traffic and understand how the site is navigated, do require your explicit consent, which you can manage at any time from the cookie notice or your browser settings. You can withdraw your consent at any time as easily as you gave it.
We process your data based on: (a) your explicit consent for analytics cookies; (b) the editor's legitimate interest in analysing and improving the site's content; and (c) compliance with legal obligations applicable to editorial and advertising activity. Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
LuckyGem includes affiliate links to online gambling operators. Clicking a "Sign Up", "Deposit" or similar button redirects you to a third-party site through a tracking link that may include a source identifier. This redirection doesn't share any additional personal data beyond the usual technical traffic-attribution parameters. Once on the operator's site, that operator's own privacy policy applies, independent of this one, and we recommend reading it before registering.
Browsing data collected through analytics cookies is retained for a maximum of 13 months. Data voluntarily provided through forms is retained while an active communication relationship exists and, at most, for 24 months after the last contact, unless a legal obligation requires a different period.
As a user, you have the right to:
You can exercise these rights by writing through the site's contact form, indicating which right you wish to exercise and, if needed, attaching a document that verifies your identity. We will respond within the one-month period set by the regulation, extendable in particularly complex cases.
Some of our web analytics providers may process data outside the European Economic Area. In those cases, we ensure an adequate legal basis exists for the transfer, such as standard contractual clauses approved by the European Commission.
This site is not directed at anyone under 18 and we do not knowingly collect data from minors. If you become aware that a minor has provided us with personal data, please contact us so we can delete it immediately.
If you believe the processing of your data doesn't comply with applicable regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), the competent supervisory authority in Spain, through its electronic office.
We apply reasonable technical and organisational measures (in-transit encryption via HTTPS, access controls on the site's management systems, periodic backups) to protect data against unauthorised access, loss or alteration. No system is completely infallible, so we periodically review these measures as industry standards evolve.
This site does not make automated decisions with legal or otherwise significant effects on users based on their personal data. Analytics cookies are used exclusively for aggregate statistical purposes.
We may rely on external providers (for example, web analytics or hosting services) acting as data processors under our instructions, subject to the corresponding processing agreements required under GDPR article 28. These providers may only process data for the specific purposes we assign them and cannot use it for their own purposes.
If you have any further questions about how your data is handled that aren't answered in this policy, you can write to us through the contact form and we'll respond in as much detail as possible within applicable legal deadlines.
Most modern browsers (Chrome, Firefox, Safari, Edge) let you block or delete cookies from their privacy settings. Note that blocking technical cookies may affect some parts of the site from working correctly, such as persistent language selection.
If you share a device with minors, we recommend using separate browser profiles or parental control software, since this site and the affiliate links it contains are aimed exclusively at people over 18.
This policy may be updated to reflect regulatory changes or changes to how the site operates. The date of the last update is shown at the bottom of each page on the site.
For any privacy question not covered above, the fastest route is the site's contact form, specifying the right you wish to exercise or the concern you'd like addressed; we aim to acknowledge every request within the statutory timeframe and to resolve straightforward requests well before the one-month deadline expires.
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